“Jugaad is a Hindi word meaning an innovative fix or an improvised solution born from ingenuity. Jugaad is the gutsy art of spotting opportunities in the most adverse circumstances and resourcefully improvising solutions using simple means. Jugaad is about seeing the glass always half-full.” – Navi Radjou
I came across the term “jugaad” yesterday while reading a listicle on Mother Nature Network about 7 cultural concepts we don’t have in the U.S. I was struck by how closely the Hindi concept resonated with the way our team has framed, constructed and explored the idea of rethinking–as being about making do with what we have by reframing problems into opportunities instead of constantly trying to reinvent the wheel or start things anew. For us, rethinking is a method and framework for innovating and creating smart solutions to the myriad problems–big and small–that crop up in our lives, work and communities. But rethinking is also a value, a belief in living lightly, in making the most in a world of shrinking resources and increasing complexity. It is a relentless commitment and belief in our collective ability to enhance our lives and those of others.
“Jugaad is a Hindi word that means “an innovative fix” or a “repair derived from ingenuity,” — think a jury-rigged sled for snowy fun, or a bicycle chain repaired with some duct tape. It’s a frequently used word in India where frugal fixes are revered. But the idea has further merit beyond figuring out solutions to get by with less. It also encapsulates the spirit of doing something innovative. As the authors of Jugaad Innovation write in Forbes, they see jugaad in many other places than the repair shop: “In Kenya, for instance, entrepreneurs have invented a device that enables bicycle riders to charge their cellphones while pedaling. In the Philippines, Illac Diaz has deployed A Litre of Light — a recycled plastic bottle containing bleach-processed water that refracts sunlight, producing the equivalent of a 55-watt light bulb — in thousands of makeshift houses in off-the-grid shantytowns. And in Lima, Peru (with high humidity and only 1 inch of rain per year), an engineering college has designed advertising billboards that can convert humid air into potable water.”
After reading the Forbes article, I researched the term and found an article on Harvard Business Review where Navi Radjou, Jaideep Prabhu, and Simone Ahuja–the authors of Jugaad Innovation: Think Frugal, Be Flexible, Generate Breakthrough Growth (2012)– outline four operating principles for innovating the Jugaad way:
- Thrift not waste. This first rule — which promotes frugality — helps tackle scarcity of all forms of resources.
- Inclusion, not exclusion. This second rule helps entrepreneurial organizations to put inclusiveness into practice — by tightly connecting with, and harnessing, the growing diversity that permeates their communities of customers, employees, and partners.
- Bottom-up participation, not top-down command and control. This third rule drives collaboration. CEOs who tend to act as conductors must learn to facilitate collaborative improvisation just as players in jazz bands do.
- Flexible thinking and action, not linear planning. This fourth rule facilitates flexibility in thinking and action. Jugaad-practicing firms are highly adaptable as they aren’t wedded to any single business model and pursue multiple options at any time.
What are some opportunities for jugaad in your community?